Everything you share on YCasino is used solely to provide your service. We never sell your data, share it with third parties, or collect it beyond what is necessary.
Keeping your information secure at every step is our responsibility
All your information is secured with industry-standard 256-bit SSL encryption. Bank-grade security measures are in place to ensure no third party can access your data.
YCasino does not sell your personal data to any advertisers or third parties. Your information is used solely to provide our services.
Only the minimum information strictly necessary to provide our services is collected. We never ask for data we don't need.
Only authorized personnel can access your information. All access is logged and regularly audited.
You can correct any inaccurate account information at any time. You may also request deletion of your data under certain conditions.
You can unsubscribe from promotional emails or SMS at any time. You are in full control.
This Privacy Policy ("Policy") applies to the YCasino platform and all associated services. By creating an account or using our services, you agree to this Policy.
We want you to clearly understand what information we collect and how we use it. That's why we've kept this policy in plain, straightforward language — no complex legal jargon.
YCasino collects only the information necessary to deliver its services. Data may come from three sources — what you provide directly, what is collected automatically, and what is received from third parties.
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, Gender | Age Verification & Account Management |
| Contact Information | Email, Phone Number | Account Security & Communication |
| Address | Division, District, City | KYC Verification & Local Services |
| Identity Document | NID Number, Passport | Identity Verification (KYC) |
| Payment Information | Mobile Pay/Nagad Number | Transaction Processing |
We never collect sensitive information — such as religion, political views, or health data — without your explicit consent.
YCasino uses collected data only for specific, legitimate, and transparent purposes.
We are legally required to retain certain data in accordance with international gaming regulations and AML (Anti-Money Laundering) guidelines.
Your consent is required for marketing communications. If you do not opt in at registration, no promotional messages will be sent.
YCasino protects your data using internationally recognised security technology.
Your account security is partly in your hands. Use a strong password and keep 2FA enabled.
Cookies are small files stored in your browser. YCasino uses cookies to enhance your experience and keep the platform running smoothly.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
As a YCasino user, you have important rights regarding your personal data.
You may request to see the information we hold about you. Submit a request to our support team and we will respond within 30 days.
You may request corrections to any inaccurate or incomplete information. Contact our support team and the matter will be addressed promptly.
After account closure, you may request deletion of your data unless retention is required by law.
In certain circumstances, you may request that the use of your data be restricted.
You can receive your personal data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
To exercise your rights, support@ycasino.bizemail us at or Help Centre Visit us. We respond within 30 days.
YCasino does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Obligations |
| Transaction Records | 7 Years | AML & Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Compliance |
| Gaming Logs | 3 Years | Dispute Resolution |
| Marketing Data | Until Consent Is Withdrawn | Consent-Based |
| Cookie Data | 12 Months | Service Improvement |
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us.
Privacy requests are responded to within 30 days of receipt. If a complex request requires more time, you will be notified in advance.
YCasino may update this Privacy Policy from time to time. For significant changes, registered users will be notified in advance by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Your privacy is our top priority at YCasino. Register with complete confidence.